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The Family Firm, That Wins You More.
Zaparas TAC lawyers Melbourne supporting a Victorian road accident victim with a TAC claim

Hurt in a road accident in Victoria? Find out what you’re owed.

Zaparas TAC lawyers, Doyle’s First Tier, help Victorians win more after a road accident. Treatment, income support, and a bigger payout when someone else was at fault.

Free. No obligation. Takes 30 seconds.

Featured Results

Recent TAC wins for Victorian road accident survivors

Recovered $Billions+

TAC Settlement

$325K

Settlement

Concussion, multiple joint injuries and whiplash

Road accident, Victoria.

GN

Glen Northway

Senior Associate · Pakenham

TAC Settlement

$285K

Settlement

Right hip rotation, with neck, back and knee injuries

Road accident, Victoria.

PH

Pey-Chiann Hor

Partner · Bendigo

TAC Settlement

$280K

Settlement

Neck, aggravated low back, and chronic pain condition

Road accident, Victoria.

GN

Glen Northway

Senior Associate · Pakenham

100% No Win, No Fee
200+ Legal Professionals
9 Offices Across Victoria
Doyle’s First Tier for TAC, every year since 2021
Get My Free Claim Check Reviewed by a Zaparas TAC lawyer. Takes less than 30 seconds.

Past results are not a guarantee of future outcomes. Each claim is decided on its own facts.

How Zaparas wins more

How we win more for Victorians injured in road accidents

Why do some law firms win higher TAC compensation than others? Experience. Zaparas is Doyle’s Guide First Tier for Motor Vehicle Accident Compensation in Victoria, every year since 2021. Our specialists know how to navigate every TAC claim and car accident claim through the TAC and the Victorian courts. We know every claim type your accident opens, not just the TAC one. We get independent medical evidence the TAC cannot wave away. And we are ready to go to trial when the TAC will not move.

“We don’t settle for less — we settle for more. The insurers know this.”

Yianni Zaparas, Managing Partner

At a glance

TAC Claims at a Glance

Who can claim

Anyone injured on a Victorian road. Drivers and passengers. Motorcyclists, cyclists and pedestrians. Public transport passengers. Workers driving for work. In limited circumstances, drivers of unregistered vehicles.

What you can claim

Statutory TAC benefits regardless of fault: medical and like expenses, loss of earnings, and a lump sum for permanent impairment. Common law damages where another driver, road authority or party was negligent.

Time limits apply

Notify the TAC as soon as practicable, generally within 12 months of the accident. Common law claims have a six-year limitation period. Strict notice rules apply, so do not wait.

Cost to you

Nothing upfront. Zaparas operates on a 100% No Win, No Fee basis. We cover all case expenses. It’s that simple.

You don’t need to prove fault for statutory benefits

The TAC scheme pays treatment, loss of earnings and impairment lump sums regardless of who caused the accident. You do not need to prove fault to receive these benefits.

Common law damages require proving negligence

For larger lump-sum compensation (pain and suffering, full earnings loss), you must show another party was at fault and your injuries meet the serious injury threshold.

Passengers in the at-fault driver’s car can still claim

Statutory benefits do not depend on who was driving. A common law claim can be brought against the negligent driver even where that driver was a family member or friend, because the TAC defends and pays.

Why choose Zaparas

Why choose Zaparas TAC lawyers

Six reasons families across Victoria choose us when the stakes are highest.

01

We win you more

Zaparas has the financial strength to back every case fully. No compromises, no pressure to accept low offers. Our lawyers fight for maximum compensation because we know what’s at stake for injured road users and their families.

See what we’ve won for people like you →

02

100% No Win, No Fee

You pay nothing upfront. No retainers, no hourly fees, no hidden costs. We cover all case expenses — medical reports, expert witnesses, court filing fees. If we don’t win, you don’t pay. It’s that simple.

03

Family-Run Since 1981

Founder Peter Zaparas. Now led by Yianni, Paul and Zoe Zaparas. We answer to our clients, not corporate shareholders.

04

200+ legal professionals

The capacity of a national firm. The accountability of a family one. Every claim is run by a dedicated Zaparas TAC lawyer who knows your file.

05

First Tier for TAC

Doyle’s Guide ranks Zaparas First Tier for Motor Vehicle Accident Compensation in Victoria, every year since 2021. Matthew Naughtin holds the individual Preeminent ranking for MVA. That is the highest recognition Doyle’s gives a TAC firm in this state.

06

We take on the risk so you don’t have to

From paperwork to negotiation to trial preparation, we handle every stage. So you can focus on getting better.

“Your focus should be on getting better, not the legal side. We take the financial stress out of your claim because what’s important to you is important to us.”

Paul Zaparas, Managing Partner

Start your free claim check

Speak to a Zaparas TAC lawyer today. No obligation. 100% No Win, No Fee.

How it works

How our TAC lawyers run a TAC claim

Six steps from first call to final payment. The serious injury certificate and the common law assessment are where most claims succeed or fall apart, so we plan for both from day one.

  1. 01

    Free claim check

    We respond within 15 minutes during business hours. We tell you upfront whether you have a claim and what it could be worth.

  2. 02

    Meet your lawyer

    We meet you wherever works for you. At home, in hospital, by phone or video conference, or at any of our nine Victorian offices. Free consultation, no obligation.

  3. 03

    We lodge your TAC claim

    We complete the TAC paperwork and submit it to the Transport Accident Commission. Once the claim is accepted, your treatment, loss-of-earnings payments and care begin.

  4. 04

    We manage your statutory benefits

    While you recover, we run your claim day to day. We handle every interaction with the TAC, dispute any reduction or refusal, and make sure your treatment, income payments and care needs are properly covered.

  5. 05
    Common law gateway

    We assess your common law claim

    Where another driver, road authority or party was at fault, we work up your common law damages claim. We obtain your serious injury certificate, instruct independent medical experts, and value your claim properly.

  6. 06

    We settle or run your trial

    Most claims settle through negotiation. We prepare every claim as if it will go to trial, then we negotiate hard on your behalf.

Trigger points

When to get a TAC lawyer involved with your car accident claim

Get advice early on any TAC claim or car accident claim if any of these 13 situations apply.

13 situations where you should call us early +
  • Your claim has been denied, rejected, or partly accepted.
  • The TAC has refused, reduced, or terminated your benefits.
  • You are approaching a serious injury impairment threshold assessment.
  • Your treatment requests are being knocked back.
  • You are losing income, or your earnings before the accident are disputed.
  • Your injuries are likely to be permanent or affect your ability to work in future.
  • Another driver, road authority, or third party may have been negligent.
  • There is more than one vehicle involved and liability is being argued.
  • You were a cyclist, motorcyclist, or pedestrian struck by a vehicle.
  • A truck or commercial vehicle was involved.
  • You have a pre-existing injury that has been made worse by the accident.
  • The accident happened interstate, or the other driver lives interstate.
  • The accident has caused psychological injury, including anxiety, depression, or PTSD.
  • A loved one has died as a result of the accident, and you are considering a dependency claim.

Why now matters: TAC claims have strict notice rules. The earlier we are involved, the more we can do to protect your entitlements and build a strong common law case.

What you could be entitled to

What you could be entitled to after a Victorian road accident

Two parallel pathways exist for every TAC claim. Statutory benefits on your car accident claim are payable regardless of fault. Common law damages are payable where another party was negligent and your injuries are sufficiently serious. Many car accident claim and TAC claim clients are entitled to both.

Statutory Benefits No fault
BenefitStatutory entitlement
Loss of earningsCapped weekly amount, generally up to 5 years from the date of the accident.
Medical and like expensesReasonable and necessary treatment causally related to your accident injuries.
Permanent impairment lump sumOnce injuries have stabilised, generally 12 to 18 months after the accident.
Care and support costsDefined criteria.
Dependency (fatal accidents)Family of a deceased claimant.

When you can claim more under TAC common law

Common Law Damages Negligence
Head of damageCommon law entitlement
Pain and sufferingLump sum, subject to the serious injury threshold.
Past and future economic lossFull earnings loss, not capped.
Past and future medicalIncluding private treatment.
Care costsPaid and gratuitous.
Dependency (fatal cases)Where another party was negligent.

Important: These figures and thresholds are general information, not legal advice. We assess your specific circumstances during your free claim check.

Free Claim Check

Find out what your TAC claim could be worth.

A Doyle’s Guide First Tier TAC lawyer will review your claim. Free, confidential, no obligation.

Reviewed by a Zaparas TAC lawyer 15-minute callback 100% confidential No obligation

Coverage

Who can claim TAC compensation in Victoria

If you were injured on a Victorian road, the TAC scheme is likely available to you, whatever your role on the road.

  • Drivers and passengers in a registered vehicle.
  • Motorcyclists and pillion passengers.
  • Cyclists and e-rideable users struck by a motor vehicle.
  • Pedestrians, including children and elderly road users.
  • Public transport passengers in a tram, train, or bus accident.
  • Workers injured while driving or travelling for work.
  • Children injured as passengers, including in their own family’s car.
  • Drivers of unregistered or interstate vehicles, in limited circumstances.
Not sure if you qualify? Call (03) 8527 0200 or use the free claim check above.

Deadlines

TAC time limits you need to know

Missing a deadline can cost the claim. The earlier we are involved, the better we can protect your rights. Our TAC lawyers can act on tight deadlines for any TAC claim or car accident claim if you engage us quickly.

  1. As soon as practicable

    Notify the TAC

    Generally within 12 months of the accident. Lodge through the Transport Accident Commission.

  2. First weeks

    Statutory benefits begin

    Treatment, loss-of-earnings payments and care commence once your claim is accepted.

  3. 12–18 months

    Permanent impairment assessment

    Once your injuries have stabilised.

  4. Before writ

    Serious injury certificate

    Required before a common law damages claim can issue.

  5. Year 6

    Common law writ

    Within 6 years of the date of injury, subject to limitation extensions.

Other deadlines that matter

Within 12 months
Notify the TAC of the accident in the standard period.
Until age 21
Children’s claims. Limitation period generally extended until the child turns 21.
Within 6 years of death
Dependency claim for the family of a deceased claimant.
Strict notice rules
Hit-and-run and unidentified driver claims have extra steps including police reports and timely notice. Get advice early.
If you are out of time: Late notice is not always fatal. The TAC may accept a claim outside the standard period if you have a reasonable excuse. We have a strong track record of recovering claims initially treated as out of time.

Two pathways, one road accident

TAC claim or common law claim. What is the difference?

Most injured road users have one of two claims. Some have both. The right strategy is to know which is which from day one.

TAC statutory claim

No fault required. If you were injured on a Victorian road, you can claim loss-of-earnings payments, medical and like expenses, and a lump sum for permanent impairment. You do not need to prove anyone did anything wrong.

What you can recover: Loss-of-earnings payments capped at the statutory rate for up to five years, medical and like expenses, care and support costs, and a lump sum impairment benefit if your injury is permanent.

Time limit: Notify the TAC as soon as practicable, generally within 12 months of the accident.

Common law damages claim

Negligence required. A bigger lump sum is available if you can prove the at-fault driver was negligent and your injuries meet the serious injury threshold. Most road accident victims do not realise this is open to them.

What you can recover: Pain and suffering, loss of earnings (past and future), and the cost of future medical care and support.

Time limit: Six years from the injury, subject to limitation rules. A serious injury certificate is usually required first.

Common law claim examples

  • A driver hit by another vehicle that ran a red light or failed to give way.
  • A motorcyclist struck by a car that changed lanes without indicating or looking.
  • A cyclist hit by a vehicle whose driver was distracted or impaired.
  • A pedestrian struck on a crossing by a driver who failed to stop.
  • A passenger injured because the driver of the vehicle they were in was negligent.
  • A road user injured where a road authority failed to maintain the road or signage adequately.

Not sure if your matter is a TAC claim or a separate car accident claim? Get a free claim check — one of our TAC lawyers will tell you.

Denied does not mean done

How our TAC lawyers overturn a denied claim

The TAC says no for many reasons. Sometimes the decision is wrong on the law. Often the evidence has not been put properly. Other times the TAC is hoping you will give up. We routinely overturn rejected claims.

Where insurer decisions can be challenged +
  • Refusal to accept the claim.
  • Refusal or termination of loss-of-earnings payments.
  • Refusal of medical or like expenses.
  • Permanent impairment assessment that does not reflect the injury.
  • Refusal of a serious injury certificate for common law.
  • Disputes about pre-existing conditions or causation.
  • Disputes about psychological injury or causation.
  • Disputes about contributory negligence on a common law claim.
How we challenge a rejected claim +
  • 1. Internal review by the TAC, supported by additional medical and factual evidence.
  • 2. Mediation or informal dispute resolution where appropriate.
  • 3. Application to the Victorian Civil and Administrative Tribunal (VCAT).
  • 4. Court proceedings in the County Court or Supreme Court where required for serious injury, common law, and appeal matters.

Track record: Our TAC lawyers regularly overturn rejected claims, including at VCAT and on appeal. If you have been told no, get a second opinion before you give up.

Been told no? Get a second opinion.

We have a strong track record overturning rejected TAC claims. Let a Doyle’s Guide First Tier lawyer review yours.

Reviewed by a Zaparas lawyer · 15-minute callback · No obligation · 100% No Win, No Fee · Confidential · Or call (03) 8527 0200

How we support you

How we support you through every step

A road accident isn’t only legal. We work around your recovery, not the other way around.

Free first consultation

No fee for your first conversation with a Zaparas lawyer. By phone, video, or at any of our offices. And we tell you upfront if you have a claim.

Can’t make it to an office? We come to you.

If you’re in a hospital, recovering at home, or unable to get to one of our offices, we’ll arrange a consultation that works around you. So you choose: at home, in hospital, by phone, or by video, whichever is easiest for you.

A dedicated lawyer on your file

Every claim is run by a dedicated Zaparas lawyer who knows your file. The same person, every step of the way.

Our commitment to you

Support beyond the law. We don’t just fight for your compensation. We help you get your life back on track.

In your language

We speak your language

Our lawyers and staff speak over 30 different languages. Dedicated pages in:

Plus 30+ other languages via our interpreter network. Call (03) 8527 0200.

Client review

Here’s what our clients have to say

Read more client reviews →

Your lawyers

Meet Your Zaparas TAC Lawyers

Your TAC claim or car accident claim is handled by some of Victoria’s most experienced and highly ranked TAC and motor vehicle accident lawyers.

Peter Zaparas, Founder and Managing Partner, Doyle’s Preeminent, Melbourne

Peter Zaparas

Founder and Managing Partner

DOYLE’S PREEMINENT

View profile →

Meet our full team  ·  Get matched with a TAC lawyer for your claim →

Independent recognition

Doyle’s First Tier TAC Lawyers, Every Year Since 2021

Doyle’s Guide is Australia’s leading independent legal directory. Recognition is not bought. It is earned through interviews with clients, peers, and even opposing lawyers. Our consistent First Tier ranking for Motor Vehicle Accident Compensation in Victoria reflects five years of award-winning TAC excellence.

  • The TAC knows they are dealing with the firm that the Victorian courts respect.
  • Our TAC lawyers fight for what we know your claim is worth, not what the TAC offers.
  • Your file is run by lawyers personally ranked by Doyle’s Guide.

Our Doyle’s Guide-recognised TAC lawyers are ready to fight for you.

Our 2025 Doyle’s Guide TAC Recognition

Doyle’s Guide First Tier 2025 badge — Motor Vehicle Accident Compensation Victoria, Zaparas
  • First TierZaparas Lawyers — Motor Vehicle Accident Compensation Law Firms, Victoria
  • PreeminentMatthew Naughtin — Motor Vehicle Accident Compensation, Victoria
  • LeadingZoe Zaparas — Motor Vehicle Accident Compensation, Victoria
  • First TierZaparas Lawyers — Motor Vehicle Accident Compensation, Victoria

First Tier for TAC, every year since 2021 — five consecutive years of award-winning excellence.

Cross-claims

Other claims that often run alongside a TAC claim

A serious car accident often opens more than one claim. The right strategy is to identify every entitlement your TAC claim or car accident claim might unlock, and run them in the right order.

One conversation, every entitlement +
  • TPD through your superannuation, where injuries prevent a return to your usual occupation.
  • Income protection cover, where you hold a separate policy.
  • WorkCover, where the accident occurred during work-related travel or in the course of your employment.
  • Comcare, for Commonwealth employees and ACT public sector workers injured while travelling for work.
  • Dependency claims, where a family member has died as a result of the road accident.
  • Interstate claims, where the accident happened outside Victoria but you live or work here.
  • Common law damages against an at-fault driver, where negligence can be established and your injuries meet the serious injury threshold.

One conversation, every entitlement: We map every claim available to you, not just the TAC one.

FAQ

Frequently asked questions about TAC claims

The questions Victorian road accident victims ask us most, answered plainly.

Q1How much is my TAC claim worth? +

Every TAC claim and car accident claim is different. Our TAC lawyers value your claim based on your earnings, your injuries, your whole-person impairment, your treatment needs, and whether a common law negligence claim against the at-fault driver is also available. We give you a realistic range during your free claim check, and we revise it as the medical picture clarifies. Nobody can name the figure on day one. What we can do is value your claim properly and fight for everything you are owed.

Q2Do I need a TAC lawyer, or can I just deal with the TAC myself? +

You can lodge the initial TAC claim or car accident claim yourself, and many people do. But the gap between accepting what the TAC first offers and what your car accident claim is actually worth is often substantial. The TAC is the insurer, not your advocate. We see clients every week whose statutory benefits were stopped, whose impairment percentage was scored too low, or whose common law entitlements were never explained. Our TAC lawyers level the field.

Q3What is the difference between TAC statutory benefits and a common law claim? +

Statutory benefits are the no-fault entitlements every TAC claimant qualifies for: medical and treatment costs, income support if you cannot work, and a lump sum for permanent impairment. Common law damages are a separate claim against the at-fault driver, available when your injuries are serious and negligence can be established. The two run in parallel. Statutory benefits cover treatment now; common law covers pain and suffering, loss of future earnings, and the long-term economic loss of a serious injury.

Q4What is the serious injury threshold for a common law TAC claim? +

To bring a common law damages claim, your injuries must be certified as a “serious injury” under the Transport Accident Act. Two pathways apply: a whole-person impairment assessment of 30% or above, or a narrative test based on the lasting impact on your life, work, and function. We assemble the medical evidence to meet whichever pathway gives you the strongest claim.

Q5Can I claim TAC if the accident was my fault? +

Yes. Statutory TAC benefits are no-fault. Treatment costs, income support, and impairment lump sums are available whether or not the accident was your fault. Fault matters only for the separate common law damages claim, which requires another driver to have been negligent.

Q6What if the at-fault driver was uninsured, fled the scene, or cannot be found? +

Statutory TAC benefits still apply. Every Victorian-registered vehicle pays into the TAC scheme through registration, so cover does not depend on the other driver’s circumstances. For a common law car accident claim in hit-and-run or unidentified-driver matters, separate provisions allow you to proceed where reasonable steps were taken to identify the driver and the police were notified within 14 days.

Q7How long do I have to lodge a TAC claim? +

Statutory benefits should be lodged within 12 months of the accident, although late claims can sometimes be accepted with a reasonable explanation. Common law damages claims must be commenced within six years of the accident date, or three years from your 18th birthday for claimants who were minors. We move quickly to protect both deadlines.

Q8Can I claim for psychological injury from the road accident? +

Yes. Post-traumatic stress disorder, depression, anxiety, and adjustment disorders arising from a road accident are compensable under the TAC scheme, and treatment is covered as statutory benefit. Psychological injury can also support a common law damages claim, on its own or alongside physical injuries, provided the impact is serious and lasting.

Q9Can I claim if I was a passenger, cyclist, pedestrian, or motorcyclist? +

Yes. The TAC scheme covers everyone injured in a transport accident involving a motor vehicle, including passengers, cyclists, pedestrians, motorcyclists, and public-transport users. The same statutory benefits and common law pathways apply, regardless of whether you were in a car.

Q10Can I sue the at-fault driver directly? +

A car accident claim under common law is brought against the at-fault driver, but damages are paid by the TAC, not the driver personally. The case is run in the driver’s name, and the TAC steps in to defend and ultimately pay any settlement or judgment. Your claim does not financially affect the at-fault driver.

Q11What if my injuries get worse over time? +

Impairment is assessed when your injuries are reasonably stable. If your condition deteriorates later, an impairment reassessment can be sought, and statutory benefits may continue or resume. Common law claims are usually finalised once, so timing the settlement to allow your prognosis to clarify is critical. We do not rush that decision.

Q12Will I have to go to court? +

Almost certainly not. The vast majority of TAC common law claims settle through negotiation, compulsory conferences, or mediation. But we prepare every claim as if it will go to trial, and that is precisely why the TAC settles rather than litigates against us.

Q13What if I am injured in a road accident interstate or overseas? +

TAC cover extends to Victorian residents involved in transport accidents anywhere in Australia, with some conditions. Accidents overseas are not covered by the TAC, but other claims may be available through travel insurance, motor insurers, or compensation schemes in the country where the accident occurred. We can advise on your options.

Q14Can family members claim if a loved one died in the road accident? +

Yes. Statutory TAC benefits include funeral expenses, dependant allowances for spouses and children, and counselling for close family. Where the car accident was caused by another driver’s negligence, a separate dependency car accident claim for common law damages may also be available, covering the loss of financial support and services the deceased provided.

Q15What if my Impairment Benefit assessment comes back below the threshold? +

A low impairment assessment is not the end of the matter. The result can be challenged with fresh medical evidence, a second assessment, or escalation through VCAT. Our TAC lawyers regularly overturn under-assessments. And even where statutory impairment falls short, the narrative pathway to a serious injury certificate may still open a common law claim.

Road users we represent

The Victorians we help most after a road accident

TAC cover applies to anyone injured in a transport accident, not just drivers. We run claims for every road user.

Drivers

Passengers

Motorcyclists

Cyclists

Pedestrians

Truck drivers

Public transport

Rideshare users

Started a TAC claim or car accident claim in Victoria? Find out what you’re owed.

The Family Firm, That Wins You More.

Or call (03) 8527 0200 for a free 15-minute callback.
100% No Win, No Fee Doyle’s Guide First Tier Family-Run Since 1981