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No Win - No Fee

Workcover in QLD

    Injured at work?

    Everyone has the right to go to work expecting to return home without injury, but we all know that sometimes, accidents do happen.

    Our extensive knowledge of Queensland specific workers compensation law gives us the expertise to maximise any benefits that you’re eligible for such as your medical expenses and loss of income, or potentially even pain and suffering.

    This could be for an accident that was sudden, occurred gradually or is an old injury or problem that has got worse over time.

    When you first meet our local Queensland team, we’ll take as much time as you need to find out exactly what happened, how it’s affected your life, and what your current concerns are. This will enable us to outline all your rights and accurately assess your compensation entitlements. By working this out early on, we’re able to start a legal process that allows you to claim your rightful compensation. Compensation that can change your life.

    WorkCover Lawyers in Queensland

    The WorkCover initiative is a country-wide scheme that makes sure Australian workers are properly protected in the event of unfortunate circumstances. If an employee is unable to work due to an injury or illness that is related to their job, WorkCover provides benefits to assist them. It is a compulsory, statutory form of insurance that all employers are required to carry and fund. While the government agency Work Safe Australia oversees national policy-making, each state or territory regulates and enforces its local WorkCover. In Queensland, that local body is known simply as WorkCover Queensland.

    WorkCover Queensland actively promotes workplace safety and ensures employer compliance as well. At the same time, however, there is only so much funding to go around. And with around 90,000 claims a year, WorkCover and employers have reason to minimise the number of claims and size of payouts. That’s why if you plan to make a claim, you should always contact an experienced WorkCover lawyer in Queensland like those at Zaparas Lawyers. Highly knowledgeable about Queensland-specific compensation law, we are able to get our clients the greatest amount of benefits possible. When you are unable to work, it’s important you can still support yourself and your family and not be drowning in medical bills. We’re here to make sure you get the benefits you deserve.

    What You Need To Know About WorkCover in Queensland

    While many of the rules, definitions and processes relating to worker’s compensation are similar throughout the country, each state does have certain particular ones. In order to receive your benefits in full when making a WorkCover claim in Queensland, it’s important to know this state’s specifics.

    What Is Considered A Work-Related Injury?

    WorkCover can only be claimed for work-related injuries. This is not open to interpretation. This term refers to a pre-defined group of ailments that were caused due to one’s work duties or while at work. These are:

    •    Physical injuries - such as lacerations, fractures, burns, blindness, deafness
    •    Psychiatric/psychological disorders - such as anxiety or depression
    •    Diseases - e.g. work-related respiratory diseases
    •    Aggravation of a pre-existing condition (e.g. worsening asthma)
    •    Death from any of these injuries or diseases.

    You don’t have to be in the commission of work duties to claim WorkCover. If you are injured at work during a break, a visit to the bathroom etc. you may well still be able to claim benefits. You also don’t have to be at work. If you are injured while working from home, WorkCover may still apply to you. Your Zaparas Law compensation lawyers will be able to tell you whether you qualify for WorkCover in these types of situations.

    Queensland WorkCover is a ‘No-Fault’ Insurance Scheme

    This is an extremely misunderstood type of insurance. In short, ‘no-fault’ insurance means you can apply for benefits regardless of who is at fault. So in circumstances where otherwise might be denied due to employers’ claims the injury was not their fault (or even yours), with no-fault insurance this does not come into play. 
    A widely believe flipside of this is that you cannot, under any circumstances, file any type of lawsuit related to your injury. This is not at all true. While your options may be more limited, there are certain situations where you can still file suit (e.g. gross negligence, severe injury/death, etc.). This is another instance where your Zaparas WorkCover lawyers will be able to help you receive the compensation you are entitled to.

    Types of WorkCover Benefits

    Weekly Lost Wages Compensation

    This is available to workers who must take time off due to their injury or illness. The amount will vary depending on the employee’s normal weekly earning, the length of the claim and other factors. This tax-deductible compensation continues until claimants return to work, receive a lump sum offer, have been receiving payments for five years, or the compensation reaches the maximum payable.

    Medical/Rehabilitation Expenses

    You may also claim for medical treatment and rehabilitation services that you have sought as a result of your work-related injury or illness. You do not have to be off work to claim these benefits – if able, you can continue in your old role and still receive medical assistance. Queensland WorkCover has lists of set fees for different medical expenses. If you receive medical treatment that costs more, you will be responsible for paying the difference.

    Support For Families/Funeral Costs

    When the worst occurs and a work-related injury or illness results in a fatality, family members and dependents can make a claim with WorkCover. If accepted, benefits may come in the form of a lump sum or alternatively, quarterly payments. WorkCover also provides funds to assist with costly funeral expenses. Obtaining these benefits requires providing cause of death documentation as well as proving your relationship to the deceased. At such a trying time, it can be difficult to deal with all these requirements. Compensation lawyers can help make the process easier.

    Other Allowances

    Queensland WorkCover will also reimburse you for certain other expenses. These are usually related to medical treatment and include:

    •    Travel for treatment or appointments
    •    Parking at medical institutions
    •    Meals if travel is a full day or overnight
    •    Certain chemist expenses

    The Top WorkCover Lawyers in Brisbane & Queensland

    Acquiring WorkCover benefits is a very specific process – but with the help of an experienced compensation lawyer, you will be able to receive not just the bare minimum, but instead the level of benefits you truly deserve. Zaparas’ Brisbane WorkCover lawyers are well versed in the specifics of the state’s regulations, allowing us to best represent you during your claim process or suit. And with our ‘No Win, No Charge’ policy, you will not pay a cent unless we win your compensation. To find out more about Queensland workers compensation, or for a free quote/consultation, contact us today.

    What we offer

    Workers Compensation Step 1
    Workers Compensation Step 2
    Workers Compensation Step 3
    Workers Compensation Step 4
    Workers Compensation Step 5


    What should you do if you’ve been injured at work or suffered an injury while employed In Queensland?

    Always make sure you seek medical assistance first.

    We encourage you to visit your doctor and get a worker’s compensation medical certificate. Tell your employer about your injury and provide them with a copy of the medical certificate.

    You should then lodge your claim with Workcover Queensland or your employer (if they are self-insured).

    At Zaparas Lawyers, we understand that this can be quite a daunting process, so we are happy to assist you with completing and lodging the claim form.


    Who can make a claim?

    Any worker based in Queensland or whose employer’s principal place of business is in Queensland is eligible to make a claim.

    You can be working either full time, part time, casual or as a Specific Self-Employed Worker.

    How to make a claim?

    First and foremost, your first step should be to seek medical attention if necessary. Don’t worry about the costs – WorkCover will reimburse you once the claim is accepted. Whether at the time or after the fact, once you are able, it’s important to make sure the following things have been done.

    Reporting and recording – Any serious incident and injury must be reported to Workplace Health and Safety Queensland. This is the responsibility of the employer, but it’s a good idea to ensure this has happened.

    Make a claim – The next step is to make your WorkCover claim. This can be done by phone or online using a provided form. You should always consult a knowledgeable compensation lawyer in order to ensure you are applying for the right kind and amount of benefits. This should be done as soon as possible.

    Receive a decision – A decision is usually returned quite quickly – you can expect a wait of about 20 business days. If your claim is accepted, you will get your first weekly payment directly from your employer. Following this, WorkCover will manage subsequent payments.

    What sort of benefits could you be eligible for?

    In Queensland, there are two separate stages to a worker’s compensation claim: the statutory claim phase and the common law claim for damages.

    For Statutory Claims, compensation is paid regardless of who was at fault for causing the injury.

    Payments and benefits (known as statutory compensation) received for these claims may include:

    • Weekly payments as income replacement
    • Lump sums to compensate for
    • permanent impairment
    • Hospital and medical expenses

    Weekly compensation payments will stop as soon as one of the following happens:

    • You return to work and are no longer injured
    • You receive a lump sum offer
    • You have been receiving weekly payments for 5 years
    • Your total weekly compensation reaches the maximum amount payable

    Common Law claims involve the injured worker suing their employer for negligence.

    Generally, a Common Law claim can only proceed after a statutory claim has been lodged and then accepted by Workcover. A Common Law claim may only proceed when Workcover issues a notice of assessment of injury.

    You may be offered a lump sum payment at the conclusion of the statutory claim. If you accept this offer, it may affect your right to pursue a Common Law claim.

    You may be entitled to claim for:

    • Medical and out-of-pocket expenses
    • Loss of income
    • Pain and suffering

    It is vital you consult a lawyer before you accept any offer.

    I have a work injury, what can you do to help me? What can I expect?

    Under the Queensland Workers’ Compensation Scheme, workers have the right to sue their employer for negligence through a common law or damages claim.

    If a worker is able to prove negligence, a lump sum payment of damages is awarded, taking into account the worker’s future economic loss (loss of wages) and pain and suffering.

    You should consult a lawyer who specialises in WorkCover claims as they will best be able to advise you on whether negligence can be established and whether you are entitled to damages. This is because once a claim has been rejected, WorkCover will defend the claim on behalf of the employer. Your claim will proceed to a compulsory conference where WorkCover and your solicitor will attempt to resolve your claim.

    Your solicitor at this compulsory conference will be able to provide submissions on your behalf as to why your employer should pay you damages, as well as negotiate the best possible outcome.

    If a resolution cannot be reached during the pre-court process, the matter will proceed to litigation and, in very limited circumstances, a trial.

    The average common law claim takes about 12 months to resolve. But if the claim proceeds to litigation the process will take longer.

    You should consult a solicitor as soon as possible after an injury has occurred to determine whether you have a common law claim.

    What is covered under WorkCover?

    While most injuries that occur at work (or arise in the course of work) can be covered, it is important to note that injuries sustained in the following circumstances might also be covered:

    • Travelling to and from work and for work purposes
    • Conferences, training and work functions
    • Authorised coffee or lunch breaks

    If you are in any doubt about whether you are covered, please contact us to obtain advice.

    What is an injury?

    An injury is defined by legislation as ‘a personal injury arising out of, or in the course of, employment if the employment is a significant contributing factor to the injury.’

    Injuries can happen at work, travelling to and from work or while on a break from work. Injuries can also occur if you are travelling for work, or visiting other workplaces or sites as part of your job.

    The types of injuries covered can include:

    • physical injuries such as lacerations, fractures, burns,
    • industrial deafness psychiatric or psychological disorders such as anxiety or depression
    • diseases such as asbestosis or Q-fever
    • aggravation of a pre-existing condition.

    An injury or disease that causes death may also be covered.

    Employees may be covered while working from home, as long as the injuries arise out of—or in the course of—employment, and the employment is a significant contributing factor to the injury. Employees may also be covered for injuries sustained

    What is a notice of assessment?

    A notice of assessment (NOA) is a document that details the injuries that you have suffered at your workplace and will include with a monetary offer called Statutory Lump Sum Offer. This offer is intended to cover all of your injuries from the workplace injury from that date onwards. The NOA will also provide the total permanent impairment for the injuries (known as the Degree of Permanent Impairment or “DPI”). The DPI value indicates the seriousness of your injury and it affects your ability to claim damages under common law.

    I've received a notice of assessment. What should I do?

    It is paramount that you do not accept the Notice of Assessment Lump Sum Offer without first seeking legal advice. Accepting the lump sum amount may mean you are no longer entitled to claim for damages at common law. This is not in your best interest as the damages at common law are much higher and are more likely to properly compensate for the injuries you have suffered.

    Accessing legal advice from Zaparas Lawyers could help you to decide whether you should:
    •    Accept the lump sum offer; or
    •    Reject the offer and sue for damages at common law;

    If the wrong decision is made, you can receive an amount much lower than you are entitled to.

    Whilst receiving WorkCover benefits, can I claim any other insurance benefits?

    You may also be entitled to other claims such as:

    • Total and Permanent Disablement or Permanent Incapacity claims within your Superannuation Scheme
    • Income Protection Claim.

    These schemes are dependant on your unique policy and they all hold various and specific requirements that need to be satisfied. Zaparas Lawyers have a dedicated superannuation team who can help advise you on your rights and entitlements.

    What happens if my claim is rejected?

    Review a Rejected Claim – If your claim is rejected, this is not the end. Our compensation lawyers will help you look over the claim and WorkCover’s response, then submit for a review of the decision. We have helped many injured workers who were first denied benefits receive the assistance they deserve.

    Common-Law Claims – This is the process through which employees can exercise their right to sue an employer for negligence. If you are able to prove negligence, you may receive a lump sum that takes into account not just future lost earnings but also pain and suffering.

    The Top WorkCover Lawyers in Brisbane & Queensland
    Acquiring WorkCover benefits is a very specific process – but with the help of an experienced compensation lawyer, you will be able to receive not just the bare minimum, but instead the level of benefits you truly deserve. Zaparas’ Brisbane WorkCover lawyers are well versed in the specifics of the state’s regulations, allowing us to best represent you during your claim process or suit. And with or ‘No Win, No Charge’ policy, you will not pay a cent unless we win you compensation. To find out more about Queensland workers compensation, or for a free quote/consultation, contact us today.

    What do I need to bring along to my consultation?

    It is most beneficial that you bring all relevant documentation you have, such as completed claim forms, letters from the Insurer and your employer, medical reports, radiological investigations and any other documents that may be relevant.

    English is my second language? Are you able to provide me with an interpreter?

    Our firm has a diverse and multicultural team comprising of lawyers and law clerks who speak different languages including: Greek, Cantonese, Mandarin, Serbian, Croatian, Bosnian, Macedonian, Turkish and Singhalese. We also have a network of the very best interpreters who can attend interviews and appointments free of charge to our clients.

    How much will I pay in legal costs?

    When an injury is sustained, it is not only a traumatic and often life changing experience, it often causes great financial strain to the injured party and their family. This is why for 36 years Zaparas Lawyers has fought cases on a ‘No win, No charge’ basis. In simple terms, this means that you do not pay anything unless you win your case.


    Our Team